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RMA Tracking                                                                                                                  
Here you can check the status of your RMA request.
Please enter your RMA tracking number:  
   
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Download:
EVOC_RMA_Request_Form.pdf
EVOC_RMA_Request_Form.word    
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STATMENTS:
1. Please completely fill this Return Merchandize Authorization (RMA) form and fax it with original         purchase invoice to EVOC Intelligent to indicate a valid RMA number before returning goods.
2. RMA number will be void after 14 days of the ISSUE date. Extra payment will be charged if the         RMA return goods is/are out of warranty.
3. Please attach this RMA FORM and a copy of ORIGINAL PURCHASE INVOICE legibly on the top of      your return goods. Return goods without RMA form and purchase invoice will not be accepted.
4. All P/N codes of RMA product must fully match the purchase invoice.
5. EVOC Intelligent will not be responsible, or liable thereafter in respect of this RMA, and reserve all      the rights without prior notice.
 
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In cases where the service system of the website breaks down or doesn’t work normally due to force majeure or other uncontrollable causes, which lead to the failure of finishing Internet-based personal service or the loss of information and records, the website should not be accountable. We shall give our assistance in dealing with the aftermaths within the utmost reasonable range and exert ourselves to reduce the possible economic damages of our customers.
The information on our website is only for reference, for detailed information please contact us via telephone enquiry. The power of interpretation of the content shall be vested in our website and we have the authority to keep reservations about the RAM enquiry and on-line feedbacks. We pledge the secrecy of any information provided by users, but should be exempted from liability for damages caused by users or hackers and the authenticity of the content. Users are access to customer-service telephones in case of any questions on Internet operation and services shall be provided by professionals. The power of final interpretation of everything on the website shall be vested in our company.
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